Polyrook Terms of Service
Last Modified — 27 May 2025
These Terms of Service (the “Agreement”) form a legally binding contract between you (either an individual or the entity you represent, “User,” “you,” or “your”) and Polyrook LLC (“Polyrook,” “we,” “us,” or “our”). By creating an account, accessing our site, integrating our APIs, or otherwise using the “Services,” you agree to be bound by this Agreement — including any policies referenced herein — effective on the earliest of:
- The date you click an
Accept
/Continue
button; - The date you first access or use the Services; or
- The date Polyrook otherwise notifies you that these Terms apply (collectively, the “Effective Date”).
If you do not accept these Terms, do not use the Services.
1. Definitions
Capitalized terms not otherwise defined have the meanings set out below.
- “Account”
- The credentials and profile by which you and your Authorized Users access the Services.
- “AI Input”
- Any prompt, text, image, audio, video, 3-D file, or other content you (or an Authorized User) submit to the Services.
- “AI Output”
- Content the Services generate in response to an AI Input, including 3-D models, textures, code, metadata, or analytics.
- “Content”
- AI Input, AI Output, comments, profile details, messages, and any other data Processed via the Services.
- “Documentation”
- Official user guides, SDK references, and implementation manuals made available at docs.polyrook.com.
- “Intellectual Property Rights”
- All patents, copyrights, trademarks, trade secrets, moral rights, domain names, mask-work rights, design rights, database rights, and any other proprietary or industrial rights, worldwide.
- “Law”
- Any applicable statute, regulation, executive order, treaty, judicial decision, or other legal requirement in any jurisdiction that relates to the Services or either party’s performance.
2. Eligibility; Account Security
- Minimum Age. You must be at least 13 years old (or the age of digital consent in your jurisdiction, whichever is greater) to use the Services. If you represent an entity, you warrant you are duly authorized to bind such entity.
- Account Accuracy. You agree to provide true, current, and complete information during registration and to keep it updated.
- Credentials. Keep your login tokens, API keys, and passwords confidential. You are responsible for all activity conducted through your Account.
3. License Grants & Restrictions
- Limited License. Subject to your compliance with this Agreement, Polyrook grants you a non-exclusive, non-transferable, non-sublicensable, revocable right to: (i) access and use the Services during the Term; (ii) integrate our APIs within your applications; and (iii) download, copy, modify, and distribute AI Output for any lawful purpose, provided you comply with Section 3.3 and any Paid-Plan IP requirements.
- User Content License. You grant Polyrook a worldwide, royalty-free license to host, store, adapt, and display AI Input solely for the purpose of providing and improving the Services, subject to the Model-Opt-Out controls in your dashboard.
- Prohibited Uses. You shall not:
- Reverse engineer, decompile, or otherwise seek to extract source code or model weights;
- Use web-scraping or automated bulk-download scripts outside the official API rate limits;
- Upload Personal Data (as defined by GDPR), child sexual abuse material, or any content that infringes third-party rights;
- Deploy AI Output to train or improve models that compete with Polyrook (unless you purchase an Enterprise license granting such rights);
- Use the Services to generate disallowed content outlined in our Acceptable Use Policy.
4. Plans, Fees, & Payment Terms
- Subscription Plans. Usage quotas, rendering priority, commercial-use rights, and other benefits are described at polyrook.com/pricing. Each Paid Plan is billed monthly in advance.
- Taxes. Prices are exclusive of VAT, GST, sales, or similar taxes unless explicitly stated. You are responsible for all such taxes.
- Late Payments. Overdue amounts may accrue interest at 1.5 % per month (or the maximum rate permitted by Law). Polyrook may suspend Services for accounts more than 15 days past due.
- Refunds. Except where required by Law, payments are non-refundable.
5. Intellectual Property
- Polyrook IP. The Services, including underlying software, models, and Documentation, are and shall remain the sole property of Polyrook and its licensors. Except for the licenses expressly granted herein, no rights are conveyed.
- Ownership of AI Output. Subject to Section 5.3, Polyrook assigns to you all rights it may have in AI Output, except: (i) we retain moral-right waivers to train future versions of our models unless you opt out via the Dashboard; and (ii) AI Output may include or derive from Third-Party data subject to open-source or stock-art licenses that impose downstream obligations (e.g., CC-BY 4.0). You are responsible for verifying compliance before commercial use.
- Derivative Models. If you finetune or otherwise adapt AI Output into your own generative model, you must attribute Polyrook in your documentation and refrain from representing that Polyrook endorses your derivative work.
6. Data Privacy & Security
- Our Privacy Policy explains how we collect and process personal information. By using the Services, you consent to these practices.
- Polyrook is SOC 2 Type II audited. We implement industry-standard technical and organizational measures to protect Content against unauthorized access, disclosure, or alteration.
- Incident Response. In the event of a data breach involving your Content, Polyrook will notify you without undue delay, providing details required by applicable Law.
7. DMCA Notice Procedure
If you believe Content accessible through the Services infringes your copyright, submit a written takedown notice to our designated agent (copyright@polyrook.com) pursuant to 17 U.S.C. § 512(c)(3). We respond to valid DMCA requests by removing or disabling access to the allegedly infringing material and, when appropriate, terminating repeat infringers.
8. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. POLYROOK DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES OR AI OUTPUT WILL BE ACCURATE, BUG-FREE, SECURE, OR OPERATE WITHOUT INTERRUPTION.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, POLYROOK’S TOTAL CUMULATIVE LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU IN THE TWELVE-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) USD 500. IN NO EVENT SHALL POLYROOK BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOSS OF GOODWILL.
10. Indemnification
You agree to defend, indemnify, and hold harmless Polyrook, its officers, directors, employees, and agents from and against any third-party claim arising out of or relating to (a) Content you submit, (b) your misuse of the Services, or (c) your violation of Law or this Agreement.
11. Term & Termination
- Term. This Agreement begins on the Effective Date and continues until terminated.
- Termination for Convenience. Either party may terminate at any time by providing thirty (30) days’ written notice (email acceptable).
- Effects. Upon termination, all licenses granted to you cease, and you must immediately stop using the Services. Sections 5–14 survive termination.
12. Binding Arbitration & Class-Action Waiver
Please read this section carefully. It requires disputes to be resolved by binding arbitration and limits the manner in which you can seek relief.
- Any controversy arising out of or relating to this Agreement shall be settled by final and binding arbitration administered by JAMS under its Comprehensive Rules. The arbitration will be conducted in English in San Francisco, California.
- No Class Actions. Disputes must be brought on an individual basis. Neither party may arbitrate or litigate any claim as a class action, representative action, or private attorney-general action.
- Either party may seek injunctive relief in any court of competent jurisdiction for misuse of Intellectual Property Rights.
13. Export Controls & Sanctions
You may not access or use the Services in violation of U.S. export-control or sanctions laws, including those administered by the U.S. Departments of Commerce, Treasury, and State. You represent that you are not on any U.S. sanctions list and will not permit the Services to be used by any prohibited person or entity.
14. Miscellaneous
- Entire Agreement. This Agreement supersedes all prior oral or written agreements between you and Polyrook.
- Severability. If any provision is held unenforceable, the remainder of this Agreement remains in full force.
- Assignment. You may not assign or transfer this Agreement without Polyrook’s prior written consent. We may assign this Agreement freely as part of a merger, acquisition, or sale of assets.
- Force Majeure. Neither party is liable for delays or failures due to causes beyond its reasonable control.
- Notices. Legal notices must be delivered via email to
legal@polyrook.comand are deemed received on the next business day.
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